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Records Office Practices, Secrets to Filing & Essential Computer Skills

Records Office Practices, Secrets to Filing & Essential Computer Skills

Date of Course: July, 26th-27th 2017

Introduction:

Registry is the heart of an organization and is responsible for the efficient flow of information throughout the organization, as well as between the organization and its partners and clients/customers. How’s your filing system? Frustrating? Do you find that it’s too difficult to remember where things are filed? Do you ever have trouble finding a specific documents again once you’ve filed them away? Do you have a good File Naming Policy?

One of the benefits of a good Records Program is quick and easy filing and retrieval of information with a minimum of wasted time and effort (i.e. approx 30 second retrieval time). The course prepares new and old staff to the records/registry environment. It will shape their knowledge and understanding of key concepts and lay the foundations required for records management. The registry procedure manual is interrogated in detail.

Outcomes:

Upon completion of this course, participants will be able to:

Understand registry management procedures, improve upon skills in Records Management including filing, discover clever tips for quick file storage and retrieval, evaluate roles of staff who do filing, Reduce the risk of misfiling, learn a systematic method to file quickly and learn how to organize and store electronic files, learn the proper handling of incoming and outgoing mail, learn the most efficient ways of filing.

Who should attend?

Staff responsible for Records Management and Filing, Records Officers/Registry staff, Secretaries, Administrative staff, Legal Assistants, Medical Records Officers, Accounts Officers, Anyone expected to find critical information at a moment’s notice, Employees whose work depends on effective filing and retrieval of records, and entry level staff designated with filing responsibilities.

Course content:

1. Introduction to Records Management including Filing & Registry management.
2. Security of Records/Information.
3. Skills and Tips necessary for effective Filing.
4. Electronic Filing and Retrieval methods.
5. Take control of your Electronic Files and Folders: Minimize your stress.
6. Developing a Filing System with Split-Second File Retrieval Abilities.
7. Skills and Tips necessary for creation, storage and easy retrieval of records.
8. Mail & Correspondence Management.
9. Techniques and Skills in managing Active Files-Electronic & Paper.
10. Control of File Movement and the role of the Filing Clerk.
11. Linking digital files to physical files in an office environment.
12. Using Cloud Storage Systems/Technology to save your most valuable files.
13. Essential computer skills for effective Records Management.
14 Understanding Technology in the Registry Environment.
15. Legal Trends in Records Keeping.

Venue: Osu Eben-Ezer Presby Conference Suite-Osu, Accra.
Registration:  Please contact us on tel. nos: 020-8149990, 024-4480077, 027-8664332.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. . Website: www.laysiainfo.com
Course Fee (for each course): GH¢590.00 per participant.The fee covers handouts in digital format, refreshments, lunch, a group photograph and a certificate of participation.
Timing – (for each course): 8:30 am – 3:30 pm each day.          
Mode of Payment: Crossed cheque payable to Laysia Info Consult.
In-House Option: All courses are available as in-house options.

We look forward to hearing from you.

RECORDS MANAGEMENT FOR SECRETARIES AND CLERKS

RECORDS MANAGEMENT FOR SECRETARIES AND CLERKS

DATE: August, 30th - 31st 2017

Background:

The task of managing records has become more important and challenging in this age.

If the secretary/clerk is unable to quickly store and access information, valuable time and energy may be wasted as he/she searches for documents and attempts to duplicate lost work.

This workshop will help participants to organize and maintain active paper and electronic files in an efficient, easy-to-use system especially as organizations face increasing pressure to manage their records according to statutory and business requirements.

At the workshop, participants would gain practical insights into managing their bosses and their documents.

The topics cover Electronic and Paper Records and aspects of Office Administration.

Benefits of Attending:

learn how to organize and store electronic files, learn to protect vital records, manage e-mails, manage your boss and stay in control of the office no matter the workload, organize your day and your time including deadlines and drop-in visitors, understand legislative issues and constraints regarding Electronic & Paper Records, Learn the proper handling of incoming and outgoing mail, learn the most efficient ways of filing, save time in locating records, create a filing system that anyone can use, discover clever tips for quick file retrieval,

Who Should Attend?

All shades of secretaries in private and public sectors, including law firms, churches, schools, hospitals, Records Practitioners at all levels etc.

COURSE CONTENT

1. Vital ICT Skills in Electronic Records Management for Secretaries/clerks.
2. Take control of your Electronic Files and Folders: Minimize your stress.
3. From the Computer to the Court-Room: Electronic Records and the Courts.
4. Design and usage of paper & electronic filing systems for Secretaries/clerks.
5 The Art of Filing.
6. Winning Strategies for E-mail Management.
7. Techniques and Skills in Managing Active Files.
8. Basic Files Management –Tips.
9. Effective Mail and Correspondence Handling.
10. How to Reduce Workload and Work Smarter
11. Managing your Boss/working with multiple bosses.
12. How to safeguard critical and confidential information.
13. Steps you can take to retrieve files with speed and accuracy.
14. Utilizing the cloud-Advantages and disadvantages of cloud storage.
15. Linking Digital Files to Physical Files in an office environment.

Venue: Osu Eben-Ezer Presby Conference Suite-Osu, Accra.
Registration:  Please contact us on tel. nos: 020-8149990, 024-4480077, 027-8664332.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. . Website: www.laysiainfo.com
Course Fee (for each course): GH¢590.00 per participant.The fee covers handouts in digital format, refreshments, lunch, a group photograph and a certificate of participation.
Timing – (for each course): 8:30 am – 3:30 pm each day.          
Mode of Payment: Crossed cheque payable to Laysia Info Consult.
In-House Option: All courses are available as in-house options.

We look forward to hearing from you.

MANAGING PAPER AND ELECTRONIC RECORDS

MANAGING PAPER AND ELECTRONIC RECORDS

 Date: September, 13th-14th 2017

BACKGROUND:

 In today’s world, many organizations are moving from an entirely “paper-driven” environment into a hybrid or semi “electronic driven” environment due to the advantages in going digital.

This has resulted in the generation of numerous electronic records which are scattered in our organizations. How do we manage all these, especially in a hybrid environment?

The current state of Electronic and Paper Records if not properly managed, will not be sufficient to support evidentiary needs of business functions.

This workshop would enable officers to take a hard look at physical and electronic records in the same environment and also sharpen their abilities to secure and deliver records in all media.

Learning Outcomes: Participants will be able to….

Understand legislative issues and constraints regarding Electronic & Paper Records, Ensure that digital information is authentic, reliable and usable and has integrity, Learn to design and implement quality filing systems, Link digital files to paper files in a hybrid office environment, Understand what you should keep, archive or destroy, Stop files from disappearing or missing, avoid breaches in confidentiality, Identify potential areas of risk associated with Electronic Records, Learn to use ‘Cloud’ Storage Systems to manage valuable documents, manage Records Centres /Archives, Identify and protect vital electronic and paper records, Learn to handle incoming and outgoing mail.

Who should attend?

Records Practitioners at all levels, Staff whose work relies on well managed physical records, Registry Staff, Filing Clerks, Administrative Assistants/Secretaries, Records Officers, HR officers, Accounts/Finance officers, IT staff responsible for records management, Office Managers,anyone expected to find critical information at a moment’s notice.


Topics
1. Introduction to Effective Files Management

2. Legal Issues for electronic & Paper Records in a Hybrid Environment.

3. File Naming Policy for easy filing and retrieval.

4. Managing Active Paper files in a Hybrid Environment.

5. How to safeguard critical and confidential information.

6. Linking paper and electronic documents in a hybrid environment.

7. Developing a Filing System for an electronic & paper environment.

8. Control of File Movement.

9. Records Management Policies and Programs in organizations.

10. Effective Mail & Correspondence Handling.

11.  Managing Electronic Records - The basics.

12. Using Cloud Storage systems to backup/store your most valuable files.

Venue: Osu Eben-Ezer Presby Conference Suite-Osu, Accra.
Registration:  Please contact us on tel. nos: 020-8149990, 024-4480077, 027-8664332.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. . Website: www.laysiainfo.com
Course Fee (for each course): GH¢590.00 per participant.The fee covers handouts in digital format, refreshments, lunch, a group photograph and a certificate of participation.
Timing – (for each course): 8:30 am – 3:30 pm each day.          
Mode of Payment: Crossed cheque payable to Laysia Info Consult.
In-House Option: All courses are available as in-house options.

We look forward to hearing from you.

 

RECORDS MANAGEMENT & ASPECTS OF OFFICE ADMINISTRATION

RECORDS MANAGEMENT & ASPECTS OF OFFICE ADMINISTRATION

Date of course: October, 18th - 19th 2017

Background:

Records Management has always been an important aspect of administrative procedure in every organization. Due to its necessity, the need to have personnel who have thorough knowledge in the field is desirable. A staff’s ability to store, retrieve and manage information is vital for efficiency and continuous high performance in any workplace. If the staff is unable to quickly store and access information, valuable time and energy may be wasted as he/she searches for documents and attempts to duplicate lost work.

Keeping the boss organized is often a challenge. At the workshop, participants would gain practical insights into managing their bosses. They will also gain practical insights into managing their documents according to the International Standard on Records Management -ISO15489.

The topics cover Electronic, Paper Records and aspects of Office Administration.

Attend this informative event and gain practical insights into:

Protecting and preserving vital records, legislative issues and constraints regarding Electronic & Paper Records, Managing your boss and staying in control of the office no matter the workload, Organizing your day and manage your time including deadlines, drop-in visitors, Creating a working filing system that anyone can use, Make sure that only the people who NEED access to your files GET access to them, Learn how to organize and store electronic files including emails.

Who Should Attend?

Staff in Legal, Church, School and Medical sectors, Personal Assistants, Office Clerks, Filing Clerks, Administrative Assistants, Administrators, Delegates from the private and public sector will benefit from this program.

Course Content
1. Introduction to Effective Files Management.
2. Legal Issues in Records Management.
3. Techniques and Skills in Managing Active Files including File Tracking.
4. Effective Time Management.
5. How to Reduce Workload and Work Smarter.
6. Managing your Boss
7. Effective Mail and Correspondence Handling.
8. Design and usage of paper & electronic filing systems.
9. Organizing messy desks and messy computer drives.
10.Vital ICT Skills in Electronic Records Management.
11.Filing and storing Electronic Files.
12.Take control of your Electronic Files and Folders: Minimize your stress.
13.Using Cloud Storage Systems to manage your documents and records.

Venue: Osu Eben-Ezer Presby Conference Suite-Osu, Accra.
Registration:  Please contact us on tel. nos: 020-8149990, 024-4480077, 027-8664332.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. . Website: www.laysiainfo.com
Course Fee (for each course): GH¢590.00 per participant.The fee covers handouts in digital format, refreshments, lunch, a group photograph and a certificate of participation.
Timing – (for each course): 8:30 am – 3:30 pm each day.          
Mode of Payment: Crossed cheque payable to Laysia Info Consult.
In-House Option: All courses are available as in-house options.

We look forward to hearing from you.

ISO 15489 STANDARD ON RECORDS MANAGEMENT, RECORDS MANAGEMENT POLICY & LEGAL FRAMEWORK FOR RECORDS IN GHANA

ISO 15489 Standard on Records Management, Records Management Policy & Legal Framework for Records In Ghana

Date of course: November 8th - 9th 2017

Poor Records Management has contributed to some corporate failures, litigation, embarrassment and has even lead to corporate collapse. Records management is a sleeping giant of compliance. Laws relating to records have great impact in our institutions. These laws influence how we manage, access, secure, and how long we keep records.

The course explores how organizations can establish effective, efficient and accountable recordkeeping programs within the framework of ISO 15489 Standard.

The course will also explore how statutory laws and court decisions affect Records Management programs and also protect organizations during law suits.

Learning Outcomes:

By the end of this workshop participants will be able to:

Identify key recordkeeping requirements or deficiencies in your organization and take corrective action, understand legislative issues and constraints regarding records and documents, develop and implement records management policies, gain insights into some lawsuits involving electronic and paper records, Identify laws, regulations and legal policies and practices that impact on electronic and paper recordkeeping.  

Who should attend?

Personnel in organizations with the responsibility of managing and maintaining records of all media, Records Managers/Officers, Auditors, Librarians, Senior/Junior staff with records responsibilities, Registry Officials, Administrative Staff, Secretaries, Church Office Staff, Hospital Records Officers, Accounts Officers, staff whose work relies on well managed records.

COURSE COVERAGE
1. Overview of ISO 15489 Records Management Requirements.
2. Assessing Records Management practices against ISO 15489 standard on Records Management.
 3. The ISO 15489 Standard as an Audit Tool in a Records Management Program.
4. ISO 15489 and the Regulatory Environment.
5. Records Management Policies - development and implementation.
 Purpose and scope of Records Management Policy.
 Contents of the records management policy
 How to write a records management policy
 Issuing and implementing the records management policy.
 Reviewing the records management policy.
6. Legal Framework for Records in Ghana.
7. Legal Trends in Records Management.

Venue: Osu Eben-Ezer Presby Conference Suite-Osu, Accra.
Registration:  Please contact us on tel. nos: 020-8149990, 024-4480077, 027-8664332.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. . Website: www.laysiainfo.com
Course Fee (for each course): GH¢590.00 per participant.The fee covers handouts in digital format, refreshments, lunch, a group photograph and a certificate of participation.
Timing – (for each course): 8:30 am – 3:30 pm each day.          
Mode of Payment: Crossed cheque payable to Laysia Info Consult.
In-House Option: All courses are available as in-house options.

We look forward to hearing from you.

BEST PRACTICES IN FILES MANAGEMENT

BEST PRACTICES IN FILES MANAGEMENT

Date of Course: December 13th-14th,2017

Background:

Do these questions concerning your Files hit home for you?
Take a look around your office. If your boss asked you for an important file right now, would you be able to find it right away? Could you hand it over to him while he’s standing?

Do your colleagues borrow your files and then forget to return them? How much time would you save if every file you needed took less than a minute to locate? Do you have misfiles, costly retrieval and re-file time and uncontrolled access to files? Do you spend large amounts of time trying to remember what a record or document was called? Do you have problems in managing in-coming & out-going correspondence? Are you concerned about making document searches in your electronic systems easier? Has your organization established control over dormant files?

Have you ever wondered how long you need to keep your office files? Are you faced with limited resources such as space and equipment when attempting to manage your records? Or a lack of adequate skills and knowledge that could further lead to frustration and job insecurity?

Benefits of Attending:

By the end of the course, participants will be able to….

Identify weaknesses and flaws in their filing processes – and fix them, Develop a Filing System (paper & electronic), that anyone can use even when you’re out of the office, Identify symptoms

of poor files management and be able to recommend improvements, effectively manage your

Mail & Correspondence, Manage inactive records, Make document searches on your Electronic systems easier and help clean up your desktop.

Who Should Attend?

Records Officers/ Registry Officials, Administrative Staff, Secretaries/PA’s, Records Managers, Church Office Staff, Hospital Records officers, IT Staff, Accounts Officers etc.

 

COURSE COVERAGE

1. Introduction to Effective Files Management.

2. Developing a Filing System with Split-Second File Retrieval Abilities.

3. File & Folder organizational Structures.

4. The Registry/Records Office.                                                                                                     

5. Records Management policies including File Naming Policies.

6. Techniques and Skills in Managing Active Files.

7. Control of File Movement.

8. Mail & Correspondence Management.

9. Managing Records Disposition and the role of Records Centers and Archives.

10. Protecting Business Files from disasters.

11. General Tips on Electronic File Management.

12. Basic computer skills for effective Records Management.

13. Understanding Technology in the Registry Environment.

14. How to safeguard critical & confidential information.

 

 

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